Need to complain. I tried to call my doctor’s office and it was impossible to speak to a person. The AI kept telling me over and over that they care about my pronouns. I don’t care about my pronouns, I just wanted to speak to a person. It’s Seattle idk what I expected

  • TheMuffinMan@piefed.worldEnglish
    53·
    2 days ago

    Behind every decision to replace staff with yet another LLM is endless frustration for customers and clients.

    I had an urgent leak to deal with earlier this week, and when I called my rental agency they told me they couldn’t do anything until I’d logged it in their online system. I logged it in detail with photos, then it took me to an LLM. When I told the LLM I wasn’t interested in further chatter and just needed a plumber sent over ASAP, I got a text saying my request wouldn’t be dealt with because I “did not complete the conversation with [their] agent.” All the while my light bulbs were dripping… I felt like I was taking crazy pills.

  • Freddyyeddy@lemmy.worldEnglish
    7·
    14 hours ago

    Pro strat I use is to begin to stay coherent stuff like I need the. Start stating random words. Like I need potato ostrich. Talk to car house. Ect. After a few times the ai slop gives up and connects you to a person.

    Edit… cellphone autocorrect

    • dazeous@lemmy.mlEnglish
      3·
      15 hours ago

      Makes me think how human speech would change overtime both by trying to counteract AI learning from us by using garbled speech. And optimised to try and squeeze out what we want from it the quickest.

      • YawningNostalgia@thelemmy.clubOPEnglish
        2·
        12 hours ago

        I tried to get a person by saying PERSON REPRESENTATIVE and then all the curse words because in the past that made them get you a person sooner but nah. I’m sure I sounded insane and if the recording ever comes out I’ll have a really hard time arguing that I’m not actually homicidal. Oops

      • Freddyyeddy@lemmy.worldEnglish
        2·
        14 hours ago

        Reminds me of that guy on twitch made a tts robot and through the process began to make an algorithm to remove slurs or curse words. Can’t remember the video but he did a devlog on YouTube about it. It’s hilarious.

  • Almacca@aussie.zoneEnglish
    8·
    2 days ago

    I was laminating a leaflet for the government department I work for the other day, and it had very carefully noted the pronouns for the department. That just seems silly to me.

  • NutinButNet@hilariouschaos.comEnglish
    91·
    2 days ago

    Lmao this is the future we all dreamed of as kids. Talking to an AI who’s only concern is your preferred pronouns than actually helping you with what you need 😂

    • YawningNostalgia@thelemmy.clubOPEnglish
      4·
      12 hours ago

      I told my friend about it and he reacted poorly because he thought I was being transphobic. I have absolutely no beef with people choosing what they want to be called.
      My issue was that they were making accessing necessary healthcare more difficult and virtue signaling via recorded message by saying they care about our pronouns.
      I would have thought my friend I’ve known for a year would know I was trying to make a more nuanced point about capitalism and enshittification and I wasn’t saying that trans people should be disregarded. Actually quite painful to see that he saw me complaining and heard trans and went straight to bigotry.