It pushes the responsibility for those drivers onto someone else. Back in the day, if your delivery car was busted you had to get a backup. Now, the franchise is unaffected. Some other DoorDash driver will take their place and the pizza place doesn’t need to lift a finger.

Did the driver get in an accident while delivering the pizza? That’s their problem. Take up the missing order with DoorDash support. Pizza place keeps chugging.