Money. They started by having their own delivery, but 3rd party delivery service became so big it cannibalise their market so they have to use said 3rd party delivery service because that’s where the people are, then they gut their own delivery service. It’s not all their fault, seeing how difficult to run an FNB these day, more so with franchise, they just simply adapt to the situation.
Well, it’s partly their own fault. That’s why you don’t make yourself dependent on unreliable companies except where necessary. That’s common sense, right? Because they might be run like shit, which would destroy your entire business… Of course they may still have a legal case, because Pizza Hut was duty-bound to at least pretend to fix major problems.
Yeah, the reason they gut their own delivery system is purely about money, they’re paying minimum wages for those. In this case the franchisor is the one to blame for the shitstorm, they’re the one that ordered the use of AI. Actually it’s definitely the franchisor fault for the brand to end in this way.
Money. They started by having their own delivery, but 3rd party delivery service became so big it cannibalise their market so they have to use said 3rd party delivery service because that’s where the people are, then they gut their own delivery service. It’s not all their fault, seeing how difficult to run an FNB these day, more so with franchise, they just simply adapt to the situation.
Well, it’s partly their own fault. That’s why you don’t make yourself dependent on unreliable companies except where necessary. That’s common sense, right? Because they might be run like shit, which would destroy your entire business… Of course they may still have a legal case, because Pizza Hut was duty-bound to at least pretend to fix major problems.
Yeah, the reason they gut their own delivery system is purely about money, they’re paying minimum wages for those. In this case the franchisor is the one to blame for the shitstorm, they’re the one that ordered the use of AI. Actually it’s definitely the franchisor fault for the brand to end in this way.