

Similar thing with my sister recently … her work laptop can run a monitor off of the USBC port. She bought a second monitor, and cable for her home PC, and couldn’t understand why it wouldn’t work. I had to actually pull the specs on her laptop up on HP’s site and show her where it stated that the USBC didn’t support a monitor.


To add to the situation, the age of the device alone led me to believe that it wasn’t new enough to support video on USB-C, and I told her as much from the start.