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Joined 11 months ago
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Cake day: May 17th, 2025

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  • Actually, I think that’s the main process of enshittification, but I don’t think enshittification is always deliberate.

    Very often software products are tweaked, changed, or even degraded in an attempt to “simplify” or “improve” a particular user experience at the expense of another UX.

    And to make matters worse, some companies end up with a Frankenstein product of confusing functions because they are trying to cater to two entirely different user bases within the same product.

    E.g. Microsoft may genuinely have believed that changing their system settings UI in Windows 11 to “consolidate and reduce drift” of system configurations would improve the everyday user experience, but they failed to account for the decades of inertia they’d built up from their prior OS user base and how that would piss off a not-insignificant number of other users who had grown accustomed to the way the product had previously worked.