That’s why I don’t use food delivery services in the US. They say free delivery ect, then they add 30% to the food costs plus processing plus if you actually want your food hot. I don’t mind paying for the service, but don’t bullshit me like I’m a 5 years old and don’t understand what you’re doing. Just charge me $10 to deliver it or whatever and call it a fucking day.
Especially not as a flat percentage! I could understand a cover charge, a corking fee, or a fee for substitutions, but if everything gets a 20% charge, then it’s really just pretending the prices are lower and nothing else.
If you want to charge more just raise your prices… hidden fees and extra costs should not be allowed in any billing.
That’s why I don’t use food delivery services in the US. They say free delivery ect, then they add 30% to the food costs plus processing plus if you actually want your food hot. I don’t mind paying for the service, but don’t bullshit me like I’m a 5 years old and don’t understand what you’re doing. Just charge me $10 to deliver it or whatever and call it a fucking day.
Especially not as a flat percentage! I could understand a cover charge, a corking fee, or a fee for substitutions, but if everything gets a 20% charge, then it’s really just pretending the prices are lower and nothing else.
This