Customers and critics alike have raked VW over the coals for its "frustrating" interiors.
  • flamingo_pinyata@sopuli.xyzEnglish
    1·
    3 years ago

    The fact that they needed to receive a lot of complaints to reconsider makes me wonder - do they even do any kind of usability testing for their products? Anyone who even sat in a car with only touchscreen can tell you the experience is not comfortable.

    And I don’t think it’s just about the price of physical buttons. Buttons are a selling point right now, they could charge a small premium (not in the thousands but ~$200 certainly.

      • Rob@lemmy.worldEnglish
        0·
        3 years ago

        I say there are some fair applications of SaaS. If you use a product that requires servers to be running, paying a recurring cost for however long you need the software is fair.

        That being said, mandatory SaaS on a physical product with upfront cost is decidedly shitty. Especially when it’s a 50k car.